1. GENERAL INFORMATION

The ownership of this website, www.floatech.eu (hereinafter, the Website), belongs to: Floatech, S.L. (hereinafter, Floatech), with Tax Identification Number (NIF): B16961161 and registered in the Commercial Registry of Madrid, in volume 42,619, folio 10, sheet M-753.832, with the following details: • Address: C/Eric Kandel, 2 – Tecnogetafe – 28906 Getafe (Madrid) • Contact phone: +34 915493422 • Contact email: sales@floatech.eu This document (as well as other documents referenced herein) regulates the terms and conditions governing the use of this Website (www.floatech.eu) and the purchase or acquisition of products and/or services through it (hereinafter, the Terms). For the purposes of these Terms, Floatech’s activity through the Website includes: Manufacturing and distribution of high-performance silicon anodes for next-generation batteries in roll format upon request or in unit format. In addition to reading these Terms, before accessing, browsing, and/or using this Website, the User must have read the Legal Notice and General Terms of Use, including the cookie policy and Floatech’s privacy and data protection policy. By using this Website or making and/or requesting the purchase of a product and/or service through it, the User agrees to be bound by these Terms and all the aforementioned policies. If the User does not agree with them, they should not use this Website. Furthermore, these Terms may be subject to modifications. The User is responsible for consulting them each time they access, browse, and/or use the Website, as those in force at the time of requesting the purchase of products and/or services will apply. For any questions regarding the Terms, the User may contact the owner using the contact details provided above or, where applicable, through the contact form.

2. THE USER

Accessing, browsing, and using the Website confers the status of user (hereinafter, referred to individually as User or collectively as Users), which implies acceptance from the moment navigation begins of all the Terms set forth herein, as well as their subsequent modifications, without prejudice to the application of the corresponding mandatory legal regulations as appropriate. The User assumes responsibility for the correct use of the Website. This responsibility includes: • Using this Website only to make legally valid inquiries and purchases or acquisitions. • Not making any false or fraudulent purchases. If a purchase of this nature is reasonably suspected, it may be canceled, and the relevant authorities will be informed. • Providing truthful and lawful contact information, such as an email address, postal address, and/or other data (see Legal Notice and General Terms of Use). The User declares to be over 18 years of age and to have the legal capacity to enter into contracts through this Website. The User may formalize, at their choice, the purchase contract of the desired products and/or services with Floatech in any of the languages in which these Terms are available on this Website.

3. PURCHASE OR ACQUISITION PROCESS

Users may purchase on the Website through the established means and forms. They must follow the online purchase and/or acquisition procedure at www.floatech.eu, during which multiple products and/or services may be selected and added to the cart, basket, or final purchase space, and finally, click on “request a quote.” Additionally, the User must complete and/or verify the requested information at each step. However, before making the payment, the purchase details can be modified during the purchase process. Subsequently, the User will receive an email confirming that Floatech has received their order or purchase request, i.e., the order confirmation. Where applicable, they will also be informed via email when their purchase is being shipped. Once the purchase process is complete, the User consents to the Website generating an electronic invoice, which will be sent to the User via email. Additionally, if the User wishes, they may request a paper copy of their invoice by contacting Floatech through the Website’s contact sections or using the contact details provided above. The User acknowledges that, at the time of purchase, they are aware of certain specific conditions of sale concerning the product and/or service in question, which are displayed alongside its presentation or, where applicable, image on the Website. These include, but are not limited to, the product name, price, components, weight, quantity, color, product details, features, the manner in which the services will be carried out, and/or associated costs. The User acknowledges that placing a purchase order constitutes full and complete acceptance of the applicable specific conditions of sale. Communications, purchase orders, and payments involved in transactions conducted on the Website may be archived and stored in Floatech’s computerized records to serve as proof of transactions, always respecting reasonable security conditions and applicable laws and regulations, particularly Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons regarding the processing of personal data and the free movement of such data (GDPR) and Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights, as well as the rights granted to Users under the privacy policy of this Website.

4. AVAILABILITY

All purchase orders received by Floatech through the Website are subject to product availability and/or to no force majeure circumstances (clause nine of these Terms) affecting their supply and/or the provision of services. If there are difficulties regarding the supply of products or if products are out of stock, Floatech commits to contacting the User and refunding any amount that may have been paid. This will also apply in cases where the provision of a service becomes unfeasible.

5. PRICES AND PAYMENT

The prices displayed on the Website are final, in Euros (€), and include taxes unless otherwise required by law, particularly concerning VAT. Shipping costs are included in the final product prices as displayed on the Website. Thus, Floatech carries out delivery and/or shipping services through Sendcloud. The Website will not automatically add additional costs to the price of a product or service, only those voluntarily and freely selected by the User. Prices may change at any time, but such changes will not affect orders or purchases for which the User has already received an order confirmation. Accepted payment methods are: Credit or debit card, and PayPal. Floatech takes all measures to ensure the confidentiality and security of the payment data transmitted by the User through the Website. The Website uses a secure SSL (Secure Socket Layer) payment system. Credit cards are subject to verification and authorization by the issuing banking entity. If such an entity does not authorize the payment, Floatech is not responsible for any delays or failure in delivery and cannot formalize any contract with the User. Once Floatech receives the User’s purchase order through the Website, a pre-authorization will be performed on the corresponding card to ensure sufficient funds are available for the transaction. The charge to the card will be made when the User is sent the shipping confirmation and/or confirmation of the service provided. If the payment method is PayPal, the charge will be made when Floatech sends a purchase order confirmation to the User. In any case, by clicking on “request a quote,” the User confirms that the payment method used is theirs.

6. DELIVERY

When the contracted goods require physical delivery, deliveries will be made worldwide. Except for unforeseen or extraordinary circumstances or cases involving product customization, the purchase order will be delivered within the timeframe specified on the Website according to the shipping method selected by the User and, in any case, within a maximum period of 30 calendar days from the order confirmation date. If, for any reason attributable to Floatech, it is unable to meet the delivery date, the User will be informed of this circumstance and may choose to proceed with the purchase by setting a new delivery date or cancel the order with a full refund of the paid price. In any case, home deliveries are made on business days. If delivery is not possible due to the User’s absence, the order may be returned to the warehouse. However, the carrier will leave a notice explaining where the order is and how to arrange a new delivery. If the User will not be at the delivery location during the agreed time, they must contact Floatech to arrange delivery on another day. If 30 days pass from the time the order is available for delivery and it has not been delivered for reasons not attributable to Floatech, it will be understood that the User wishes to withdraw from the contract, which will be considered terminated. As a result, all payments received from the User will be refunded, except for additional costs resulting from the User’s choice of a delivery method other than the least expensive standard delivery option offered on the Website. Refunds will be processed without undue delay and, in any case, within 14 calendar days from the date the contract is deemed terminated. However, the User must be aware that transportation resulting from contract termination may have an additional cost that may be charged to them. For the purposes of these Terms, it will be understood that delivery has occurred when the User or a third party designated by the User acquires material possession of the products, which will be evidenced by signing the receipt at the agreed delivery address. The risks associated with the products will be borne by the User from the moment of delivery. The User acquires ownership of the products when Floatech receives full payment of all amounts due in connection with the purchase, including shipping costs, or at the time of delivery if it occurs after the receipt of the full amount by Floatech. In accordance with Spanish VAT Law 37/1992, of December 28, purchase orders for delivery and/or service provision will be considered located within the Spanish VAT territory if the delivery address is in Spain, except for the Canary Islands, Ceuta, and Melilla. The applicable VAT rate will be the one legally in force at any given time, depending on the specific item.

7. TECHNICAL MEANS FOR ERROR CORRECTION

If the User detects an error when entering necessary data to process their purchase request on the Website, they may modify it by contacting Floatech through the contact spaces enabled on the Website or those provided for customer service, as well as through the contact details provided in clause one (General Information). The User may also correct such errors through their personal space on the Website. Additionally, before clicking “request a quote,” the User has access to a space, cart, or basket where their purchase requests are recorded and can be modified. Similarly, the User is advised to consult the Legal Notice and General Terms of Use, specifically the Privacy Policy, for more information on how to exercise their right to rectification as established in Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free movement of such data (GDPR), and in Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights.

8. RETURNS

When purchasing products through the Website, the User is entitled to the following rights: Right of Withdrawal The User, as a consumer and customer, makes a purchase on the Website and, therefore, has the right to withdraw from said purchase within 14 calendar days without the need for justification. This withdrawal period will expire 14 calendar days from the day the User or a third party authorized by them, other than the carrier, acquired physical possession of the goods purchased on the Floatech Website. In the case of goods that are part of the same order but delivered separately, the period will expire 14 calendar days from the day the User or a third party authorized by them, other than the carrier, acquired physical possession of the last of those goods. If it is a service contract, the period will expire 14 calendar days from the date of the contract’s conclusion. To exercise this right of withdrawal, the User must notify Floatech of their decision. They may do so through the contact options available on the Website. Regardless of the method chosen to communicate their decision, the User must express their clear and unequivocal intention to withdraw from the purchase contract. In any case, the User may use the withdrawal form model provided by Floatech as an annex to these Terms, although its use is not mandatory. To meet the withdrawal deadline, it is sufficient for the communication expressing the unequivocal decision to withdraw to be sent before the corresponding deadline expires. In case of withdrawal, Floatech will refund all payments received from the User, including shipping costs (except for any additional costs resulting from the User’s choice of a shipping method other than the least expensive standard delivery offered on the Website) without undue delay and, in any case, no later than 14 calendar days from the date Floatech is informed of the User’s decision to withdraw. Floatech will process the refund using the same payment method the User employed for the initial transaction. This refund will not generate any additional cost to the User. However, Floatech may withhold the refund until it has received the returned products or until the User provides proof of having returned them, whichever condition is met first. The User may return or send the products to Floatech at the following address: C/Eric Kandel, 2 – Tecnogetafe – 28906 Getafe (Madrid) The return must be made without undue delay and, in any case, no later than 14 calendar days from the date on which Floatech was informed of the withdrawal decision. The User acknowledges that they must bear the direct cost of returning the goods (transport, delivery) if applicable. Additionally, they will be responsible for any depreciation of the products due to handling other than what is necessary to establish their nature, characteristics, and functioning. The User acknowledges that there are exceptions to the right of withdrawal, as stated in Article 103 of Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws. These exceptions include, but are not limited to: personalized products; products that can deteriorate or expire quickly; CDs/DVDs of music or video without their original factory-sealed packaging; products sealed for hygiene or health reasons that have been unsealed after delivery; and the supply of digital content without a physical medium. The same applies to any service provided through this Website, as the same law establishes that the right of withdrawal will not apply to Users when the service has been fully executed or when execution has begun with the User’s express consent and acknowledgment that, once the contract has been fully performed by Floatech, they will have lost their right of withdrawal. In any case, no refund will be made if the product has been used beyond mere opening, if the returned products are not in the same condition as when they were delivered, or if they have suffered any damage after delivery. Furthermore, products must be returned using or including all their original packaging, instructions, and any accompanying documents, as well as a copy of the purchase invoice. At the following link, you can download the Withdrawal Form Model: Return of Defective Products or Shipping Errors This applies to all cases where the User considers that, at the time of delivery, the product does not conform to the contract or purchase order. In such cases, the User must contact Floatech immediately and inform them of the discrepancy (defect/error) using the same means or contact details provided in the previous section (Right of Withdrawal). The User will then be informed of how to proceed with the return of the products. Once returned, they will be examined, and within a reasonable time, the User will be notified whether a refund or replacement is applicable. The refund or replacement of the product will be carried out as soon as possible and, in any case, within 14 days from the date on which Floatech sends an email confirming the refund or replacement of the non-compliant item. The amount paid for defective products, where the defect actually exists, will be fully refunded, including delivery costs and any expenses incurred by the User to return the product. The refund will be processed using the same payment method used by the User for the original purchase. In any case, the rights granted to the User under applicable legislation as a consumer and user will always be respected. Warranties The User, as a consumer, enjoys guarantees regarding the products they may purchase through this Website, under the terms legally established for each type of product. Floatech is therefore responsible for any lack of conformity of the products, which must be reported within a period of three years from the delivery of the product. In this regard, products are considered in conformity with the contract if they: conform to the description provided by Floatech and have the qualities presented in the description; are fit for the uses to which products of the same type are ordinarily destined; and present the quality and performance typically expected from a product of the same type. If the products delivered to the User do not meet these criteria, the User must proceed as indicated in the section on Returns of defective products or shipping errors. However, some of the products sold on the Website may have non-homogeneous characteristics as long as these characteristics derive from the type of material used in their manufacture, and thus form part of the product’s individual appearance, which will not be considered a defect. On the other hand, in the event that the User purchases a product from a brand or manufactured by a third party on the Website, and considers the product to be defective, they also have the option to contact the brand or manufacturer responsible for the product to learn how to exercise their legal warranty rights directly with them within the three years following the delivery of such products. For this, the User must have retained all the information related to the warranty of the products.

9. LIMITATION OF LIABILITY

Except where required by law, Floatech will not be liable for the following types of losses, regardless of their origin: • Any losses not attributable to a breach by Floatech. • Business losses (including lost profits, revenue, contracts, anticipated savings, data, goodwill, or unnecessary expenses incurred). • Any indirect loss that was not reasonably foreseeable by both parties when the purchase contract was made. Additionally, Floatech limits its liability in the following cases: Floatech takes all necessary measures to ensure an accurate representation of its products on the Website. However, it is not responsible for slight differences or inaccuracies that may exist due to screen resolution, browser issues, or similar factors. • Floatech will act with the utmost diligence to facilitate the delivery of the ordered products to the designated carrier. However, it is not responsible for transport-related issues, including strikes, roadblocks, and other industry-related issues that cause delays, losses, or theft. • Technical failures beyond Floatech’s control that prevent the normal functioning of the Website, including service unavailability due to maintenance or other reasons. • Improper use or wear of the products by the User. Floatech is also not responsible for incorrect returns made by the User. It is the User’s responsibility to return the correct product. • Any failure or delay in fulfilling obligations due to force majeure events, including but not limited to: o Strikes, employer lockouts, or other labor disputes. o Civil unrest, riots, invasions, terrorist threats or attacks, war (declared or not), or war preparations. o Natural disasters such as fires, explosions, storms, floods, earthquakes, epidemics, or pandemics. o Transportation disruptions, including unavailability of public or private transport. o Unavailability of public or private telecommunications networks. o Government acts, decrees, regulations, or restrictions. During the force majeure period, Floatech’s obligations will be suspended, and the time to fulfill them will be extended accordingly. Floatech will make reasonable efforts to find a solution that allows it to meet its obligations despite the force majeure event.

10.WRITTEN COMMUNICATIONS AND NOTIFICATIONS

By using this Website, the User agrees that most communications with Floatech will be electronic (via email or notices posted on the Website). For contractual purposes, the User consents to using electronic communication and acknowledges that all contracts, notifications, and other communications sent electronically meet legal requirements for written communication. This does not affect the User’s statutory rights. The User can send notifications and/or communicate with Floatech through the contact details provided in these Terms and, where applicable, through the contact spaces on the Website. Similarly, unless otherwise specified, Floatech may contact and/or notify the User via their email address or postal address provided.

11. WAIVER

No waiver by Floatech of a specific right or legal action, or the failure of Floatech to require strict compliance by the User with any of their obligations, shall constitute a waiver of other rights or actions arising from the contract or the Terms, nor shall it exempt the User from fulfilling their obligations. No waiver by Floatech of any of these Terms or of the rights or actions arising from a contract shall be effective unless expressly stated as a waiver, formalized, and communicated to the User in writing.

12. SEVERABILITY

If any provision of these Terms is declared void or unenforceable by a final decision of a competent authority, the remaining provisions will remain in effect and unaffected.

13. ENTIRE AGREEMENT

These Terms and any document expressly referenced herein constitute the entire agreement between the User and Floatech regarding the purchase of products, replacing any prior agreement, understanding, or promise, whether verbal or written. The User and Floatech acknowledge that they have entered into a contract without relying on any statement or promise not expressly set forth in these Terms.

14. DATA PROTECTION

Any personal information the User provides to Floatech during a transaction on the Website will be handled in accordance with the Privacy Policy. By accessing, browsing, and/or using the Website, the User consents to the processing of this information and confirms that all data provided is accurate.

15. APPLICABLE LAW AND JURISDICTION

Accessing, browsing, and/or using this Website, as well as purchasing products through it, will be governed by Spanish law. Any dispute or disagreement related to the access, use, or interpretation of these Terms or sales contracts between Floatech and the User will be subject to the non-exclusive jurisdiction of Spanish courts.

16. COMPLAINTS AND CLAIMS

The User may submit complaints, claims, or any other comments to Floatech using the contact details provided at the beginning of these Terms (General Information). Additionally, Floatech has official complaint forms available to consumers and users, which they may request from Floatech at any time using the contact details provided at the beginning of these Terms (General Information). 10 Furthermore, if a dispute arises from the conclusion of this purchase contract between Floatech and the User, the User, as a consumer, may seek an out-of-court dispute resolution in accordance with Regulation (EU) 524/2013 of the European Parliament and of the Council of May 21, 2013, on online dispute resolution for consumer disputes, which amends Regulation (EC) 2006/2004 and Directive 2009/22/EC. You can access this method through the following website: https://ec.europa.eu/consumers/odr/. This General Terms and Conditions of Sale document was created using the online general terms and conditions of sale template generator on 14/02/2025.